We can carry out system checks, repairs and upgrades on most PCs, notebooks, tablets including Apple iMacs, Macbooks etc. We generally recommend that a faulty or problematic machine is dropped off to us or if easier we can come and collect it from you.
We will fully test the system after backing up and protecting data where possible and either carry out corrective actions or if it is going to be expensive to a point where we feel it may not be justifiable, we will notify you before continuing.
Component replacement can generally be carried out in a short period of time. More involved procedures will take longer, but again we will try to keep you posted on the position of your system and whilst we generally work on a first come first served basis, in the event that your work is time critical we will aim to match your needs.
We can remedy most problems from simple virus and spyware infections to complex file/registry/boot corruption, firmware/bios failure, mechanical/wear part failure, accidental damage – dropped, kicked, filled with ‘lemonade’, sat over a candle, fell off the roof the car and many other unfortunate events.
Our stock of components means we have most parts readily available. In the event that you have had an accident or system failure and require an insurance report, we can generally assist with this. Please do not ask us to over value a 10yr+ laptop that it was kinder to euthanise as a doorstop anyway or claim the smashed up ipad 1 should be replaced with a new top of the range model ‘like for like’.
Whilst the majority of systems we deal within are Windows based, we also have extensive experience of Apple OS systems, Linux/Unix, various legacy and proprietary operating systems and will carry out work on these as well. If we feel a problem maybe outwith our field of expertise we can call on a network of specialist assistance when required to ensure a qualified outcome.